BRM2.0 Help
Welcome
Login
Sign up
Home
Solutions
Forums
Enter your search term here...
Search
New support ticket
Check ticket status
Solution home
Using BRM
Reservations
21
The Reservations Page - overview
List VIEW
Day VIEW
Hour VIEW
Reservation Summary Popup (RSP)
View all 21
Lifecycle tracking
2
Reservation lifecycle (stages)
highlighting reservations not fully paid up
Customers
15
Managing customer records 'layer'
Finding a Customer's Reservations
Customers List Panel
Using a Customer (from list panel) to create a new Reservation
Postcode Lookup with Loqate
View all 15
Inventory within Reservations
2
linking to underlying inventory
Notes for specific items within your reservation
Financials & Pricing
12
Per Item pricing adjustments
Financials Tab
Booking Slots on pricing page
Billable days and duration
Adding Transactions
View all 12
Maintenance - The Basics
9
Maintenance - overview
Service recording - fixing a broken item
Using BRM to take service bookings
recording a safety check
Viewing item service history
View all 9
Maintenance - Advanced
5
Handsfree mode
Automated service recording (handsfree mode)
Service Point depletion factors
maintenance / mechanic reservation
Maintenance Prep. List
Dealing with Change
10
Adding, Swapping & Removing inventory in a reservation
swap or add items by barcode (or ID)
Cancelling a reservation
How to extend / change Dates & Times of a Reservation
adding notes to your reservations
View all 10
Printing, Waivers, Disclaimers, Receipts, Invoices
10
Rental disclaimers (waivers)
Printing receipts on Thermal Paper
viewing the history of what has been printed
Snapshot printing
Print directly to Windows default printer
View all 10
Advice and Recommendations
22
Hardware Requirements for running BRM
Left hand menu
tips for using BRM on a tablet
saving your preferences
Blocker bookings
View all 22
Communication
8
Emailing a copy of reservation to your customer(s)
Post Rental Email
communications tab in Reservation Detail Panel
email confirmations for online bookings
How does BRM send emails on your behalf?
View all 8
Extras
2
Defining which extras are using in a rental
Applying Add-Ons (Reservation Level Extras)
Barcodes
2
barcode commands
Getting labels printed by BRM....
Reservation Types
2
Using Multiple Reservation Types
selecting the reservation type of your reservations
Delivery
5
Delivery Management
Applying discounts on delivery fees
Delivery Fields
What is 'a delivery' in the system?
Defining delivery addresses
Advanced Reservation Features 2.0
24
Discount Codes (vouchers)
Custom / Quick search
full audit trail (reservation events)
allocating Items from Product Lines
Smart Alerts
View all 24
Analysis & Reporting
7
Graphs and Transactions in 2.0
Exporting data from BRM
deeper analysis using spreadsheets (and pivot tables)
Google Analytics
Graphing your rentals
View all 7
Problem Solving
8
Problem Solving - 'undo' progress reservation
Reservation Stages - a closer look
Problem Solving - how can my item not be available when it is not reserved?
Problem Solving - can't find my reservation
Problems logging in
View all 8