Dealing with Change

Adding, Swapping & Removing inventory in a reservation
Adding, Swapping & Removing inventory in a reservation It is quite normal that after you've made a reservation, stuff is going to chang...
Fri, 14 Aug, 2020 at 7:06 PM
swap or add items by barcode (or ID)
You can add / swap bikes to a reservation using this new quick field on the Reservation Details Panel This means you can make quick adjustments to the p...
Mon, 9 Mar, 2020 at 12:12 PM
Cancelling a reservation
You sometimes want to cancel a reservation. Perhaps the customer doesn't turn up.  Or changes their mind. Please note you can also use this technique t...
Tue, 9 Feb, 2021 at 7:06 PM
How to extend / change Dates & Times of a Reservation
If there is one certainty about the business of rental it is that 'shit happens'! Meaning you need to deal with change without creating lots of ...
Mon, 6 Apr, 2020 at 12:52 PM
adding notes to your reservations
Notes on your reservations As change happens, and to service your customers as best as possible, you will want to add notes to your reservati...
Wed, 10 Jan, 2024 at 12:59 PM
late return detection
Late return detection There is no point having a reservation system that only handles what is reserved (i.e. planned) in the system. The system needs to ...
Mon, 11 May, 2020 at 7:06 PM
Individual Item Check-in (including early return)
If one or more Items come back from a reservation early, no problem, you can just check them in.  This will track where all of your Items are, and more impo...
Sat, 19 Dec, 2020 at 1:58 PM
Early returns
There are two things for sure about managing a rental business.  It moves fast and it's unpredictable. Your clients will do all sorts of things like be ...
Mon, 20 Jul, 2020 at 11:18 PM
add / swap generic (GBAL) Items
If you are running in GBAL mode you may want to swap in a Product Line (generic) When in GBAL mode, make sure you have the GBAL switch on (purple) and ...
Fri, 7 Aug, 2020 at 10:15 AM
Mid-Rental operations
Updating a reservation before it happens is one thing.  It is quite normal to take a phone call or email before a reservation starts to add / swap / re...
Thu, 18 Aug, 2022 at 12:05 PM