Dealing with Change

Adding, Swapping & Removing inventory in a reservation
Adding, Swapping & Removing inventory in a reservation It is quite normal that after you've made a reservation, stuff is going to chan...
Fri, 14 Aug, 2020 at 7:06 PM
swap or add items by barcode (or ID)
You can add / swap bikes to a reservation using this new quick field on the Reservation Details Panel This means you can make quick adjustments to the p...
Mon, 9 Mar, 2020 at 12:12 PM
Cancelling a reservation
You sometimes want to cancel a reservation. Perhaps the customer doesn't turn up.  Or changes their mind. Please note you can also use this technique ...
Wed, 17 Jun, 2020 at 12:28 PM
How to extend / change Dates & Times of a Reservation
If there is one certainty about the business of rental it is that 'shit happens'! Meaning you need to deal with change without creating lots o...
Mon, 6 Apr, 2020 at 12:52 PM
adding notes to your reservations
Notes on your reservations As change happens you will want to add notes to your reservations so you, or team, can understand what is going on...
Thu, 30 Jul, 2020 at 3:04 PM
late return detection
Late return detection There is no point having a reservation system that only handles what is reserved (i.e. planned) in the system. The system needs to ...
Mon, 11 May, 2020 at 7:06 PM
​Notes for specific items within your reservation
Sometimes you want 'per bike' notes to differentiate between your customers in larger reservations, and perhaps to include setup notes. Here i...
Sat, 27 Jun, 2020 at 2:07 PM
Individual Item Check-in (including early return)
If one or more Items come back from a reservation early, no problem, you can just check them in.  This will track where all of your Items are, and more impo...
Mon, 20 Jul, 2020 at 11:27 PM
Early returns
There are two things for sure about managing a rental business.  It moves fast and it's unpredictable. Your clients will do all sorts of things like be...
Mon, 20 Jul, 2020 at 11:18 PM
add / swap generic (GBAL) Items
If you are running in GBAL mode you may want to swap in a Product Line (generic) When in GBAL mode, make sure you have the GBAL switch on (purple) and ...
Fri, 7 Aug, 2020 at 10:15 AM