Communication

Emailing a copy of reservation to your customer(s)
Emailing a copy of the booking to your customer is a very useful feature. This happens automatically if you take online bookings, but it may be that you...
Fri, 15 Mar, 2024 at 9:11 PM
Post Rental Email
Post Rental Email Where possible, it's very important to create long term relationships with your customers. One way to do help do this is...
Wed, 16 Sep, 2020 at 6:34 PM
communications tab in Reservation Detail Panel
The 'Comms' tab shows you your communications with your customers for a given reservation: It helps you see all your communications history...
Tue, 23 Jun, 2020 at 5:36 PM
email confirmations for online bookings
When your customers book online they are given up to two email confirmations. Provisional booking confirmation - when they complete the booking Confir...
Fri, 10 Jul, 2020 at 4:01 PM
How does BRM send emails on your behalf?
It is extremely important that booking emails reach your customers so we go to great lengths to ensure emails are both successfully delivered and opened. ...
Wed, 12 May, 2021 at 10:03 AM
Tracking your communications with your customers
It is all very well getting BRM to send communications to your customers, but what about keeping track of what was sent, did it get delivered (or bounced) a...
Tue, 28 Jul, 2020 at 4:02 PM
Pre-rental email
The pre-rental email is sent to your customers at 6 AM on the morning a reservation is scheduled to take place. This serves as a useful reminder, particular...
Wed, 26 May, 2021 at 6:29 PM