Communication
A very useful feature is emailing a copy of the reservation to your customer. Of course, this is done automatically if you take online bookings, but perh...
Mon, 26 Apr, 2021 at 6:10 PM
Post Rental Email Where possible, it's very important to create long term relationships with your customers. One way to do help do this i...
Wed, 16 Sep, 2020 at 6:34 PM
The 'Comms' tab shows you your communications with your customers for a given reservation: It helps you see all your communications histo...
Tue, 23 Jun, 2020 at 5:36 PM
When your customers book online they are given up to two email confirmations. Provisional booking confirmation - when they complete the booking Confir...
Fri, 10 Jul, 2020 at 4:01 PM
It is extremely important that booking emails reach your customers so we go to great lengths to ensure emails are both successfully delivered and opened. ...
Wed, 12 May, 2021 at 10:03 AM
It is all very well getting BRM to send communications to your customers, but what about keeping track of what was sent, did it get delivered (or bounced) a...
Tue, 28 Jul, 2020 at 4:02 PM
The pre-rental email is sent to your customers at 6 AM on the morning a reservation is scheduled to take place. This serves as a useful reminder, particular...
Wed, 26 May, 2021 at 6:29 PM