A very useful feature is emailing a copy of the reservation to your customer.  

Of course, this is done automatically if you take online bookings, but perhaps you take a booking over the phone and want to follow up with a confirmation email.

This does a number of things:

  • shows your professionalism by being able to quickly confirm provisional / confirmed bookings, including ALL details, automatically.
  • irons out any problems / misunderstandings before its too late
  • gets the customers email address - which can be useful for marketing purposes.

Or perhaps you have a booking that you modified and want to send a new version to your customer.

It's very easy to do.  Just click on the Email button on the Reservation Detail Panel:

If your customer already has an email set it will use that address.

It will use the template you have setup

You have a couple of options:

  • send signature line & waiver (normally for when you print in-store)
  • Include electronic signature link
  • include any notes against your reservation
  • send a copy to your shop address

and that's it.  Try sending one to yourself.

The recipients will receive a short email along with a copy of their reservation.

See Also

setting up your email template(s) - the notifications content panel