A very useful feature is emailing a copy of the reservation to your customer.  

Of course, this is done automatically if you take online bookings, but perhaps you take a booking over the phone and want to follow up with a confirmation email.

This does a number of things:

  • shows your professionalism by being able to quickly confirm provisional / confirmed bookings, including ALL details, automatically.
  • irons out any problems / misunderstandings before its too late
  • gets the customers email address - which can be useful for marketing purposes.


Or perhaps you have a booking that you modified and want to send a new version to your customer.


It's very easy to do.  Just click on the more > email button  (in the 'more' menu on the bottom right) on the Reservation Detail Panel:




If your customer already has an email set it will use that address.


It will use the template you have setup 


You have a couple of options:

  • send signature line & waiver (normally for when you print in-store)
  • include any notes against your reservation


and that's it.  Try sending one to yourself.


The recipients will receive a short email along with a copy of their reservation.


See Also

setting up your email template(s) - the notifications content panel