Sometimes you might have pressed the progress Reservation button by mistake, and want to back up a step.
Whilst there is no 'undo' button in BRM, you can restore a reservation to any stage in the following way.
Please Note - this is not something you should normally have to do, so it is deliberately hidden away in the menus.
- Find the reservation you're interested in, in the normal way.
- When you've opened your reservation, you're going to want to find the More menu. Then select 'Change Stage' :
However, please beware, there are certain actions you can't do easily e.g. the following:
CheckedIn->CheckedOut - because when you check in a reservation it checks in all bikes concerned, so they can be used again
Cancelled->CheckedOut etc - because again cancelling a reservation frees the bikes in the calendar. In fact it completely removes the calendar entries for those bikes.
Here is why. When we progress a reservation through the lifecycle we are doing a lot of things behind the scenes to enable smooth operation. (by modifying the dates of the underlying Items)
Checked Out Booking
Checked In Booking
Please Note - you cannot change a reservation to PROVISIONAL once its been confirmed, as this is irreversible - it assigns an INVOICE number on going to confirmed.
early check in
individual item return
a closer look behind reservation stages