Sometimes you might have pressed the progress Reservation button by mistake, and want to back up a step.

Whilst there is no 'undo' button in BRM, you can restore a reservation to any stage in the following way.

Please Note - this is not something you should normally have to do, so it is deliberately hidden away in the menus.

  1. Find the reservation you're interested in, in the normal way.
  2. When you've opened your reservation, you're going to want to find the More menu.  Then select 'Change Stage' :

However, please beware, there are certain actions you can't do easily e.g. the following:
CheckedIn->CheckedOut - because when you check in a reservation it checks in all bikes concerned, so they can be used again
Cancelled->CheckedOut etc - because again cancelling a reservation frees the bikes in the calendar. In fact it completely removes the calendar entries for those bikes.

Here is why.   When we progress a reservation through the lifecycle we are doing a lot of things behind the scenes to enable smooth operation.  (by modifying the dates of the underlying Items)

Provisional Booking

Confirmed Booking

Checked Out Booking

Checked In Booking

Please Note -  you cannot change a reservation to PROVISIONAL once its been confirmed, as this is irreversible - it assigns an INVOICE number on going to confirmed.

See Also

early check in 

individual item return

a closer look behind reservation stages