Post Rental Email
Where possible, it's very important to create long term relationships with your customers.
One way to do help do this is to send a post-rental email to your users asking how their experience was and perhaps even requesting a review on your favourite site, like Trip Advisor, Trustpilot or a social media share.
How does the feature work?
you find it here:
settings > notifications > what
- First of all, you need to turn it on...
- Then you decide if your default is to send or not send (you can also override the default on each occasion)
- Edit the email you send. Customise the subject and content of your email. You can include links - for example to a review system.
When you check a rental back in the system will display a question about getting customer feedback:
check the checkbox to send the feedback email.
(ensure the email field has been populated)