The table below describes the key concepts of BRM, you will find these symbols throughout BRM2.0.
| Inventory | ||
 | Category | TOP level of your hierarchy. This is how you organise your bikes so that customers and staff can find what they are looking for. Example: Mountain |
 | Product Family | Level 2 in your product hierarchy. It represents a type of bike, and contains many sizes within. Example: Specialized Stumpjumper 27.5" |
 | Product Line | Level 3 in your product hierarchy. It represents type of bike, but is size specific. This is what customers book online. Example: Specialized Stumpjumper 27.5" - Medium |
 | Item | Level 4 in your product hierarchy. An actual item of inventory, like a physical bike that a customer rides. This is what customers actually take out your store and return. Example: SJ012: (a Specialized Stumpjumper 27.5" - Medium) |
| Pricing | ||
 | Price Group | This is how you set prices for your bikes. Each bike belongs to a Price Group, and each Price Group has a profile across durations, using Price Points. Example: TrailBikes |
 | Price Point | Each time you want to recognise a duration - such as 4hrs or 1 day, you set this up as a Price Point. Then each of your Price Groups can have a corresponding price for that Price Point. Example: 1d (when you support 1 day pricing for your price groups) |
| Reservations | ||
 | Reservation | What you sell to your customers, one or more Items (or Product Lines) for a defined period of time and price. Example: Jun0008-19 (eighth booking in June) |
 | Instant Booking | An instant booking guarantees that the bikes are available at the time of booking. (The shop may also require that a payment or deposit is made to confirm the booking). Instant Bookings are only available on Paid BRM plans. more info → |
 | Booking Request | Customers send the store a request to book a certain bike(s) on certain date(s). The request can be accepted or denied by the store. (for example if the bikes are not available at that time) more info → |
| Customer | ||
 | Customer | Single or multiple customer icon |
| Optional 'layers' | ||
 | Extras | Extras can be added at the Item Level. They can be customised with your naming, pricing and images etc. more info → |
 | Add-Ons | Add-Ons are added at the Reservation Level (for example insurance for the entire booking) |
 | Delivery | Some stores will do some (or all) of their business incorporating deliveries. more info → |
See Also
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