Let's say you want to take online reservations.
But you don't like the fact that online transactions cost a little more than in-store transactions (due to increased fraud risk) (see here if you're curious!)
How do maximise online bookings whilst minimising online fees?
One method you can use is the following;
1. Choose Stripe as your payment processor.
2. Choose 0% deposit (in Offering Control) so your customers must leave a valid credit card but pay nothing when renting
We have found you get very few no-shows in this way. You can even charge a no-show fee using that card - as long as you make it clear in your terms and conditions. This service is entirely free.
3. When the customer shows up in-store you can use your preferred payment processor to make the payment with your preferential rates. (and all payments will flow through the same route)
Please note - this is very popular with Lightspeed users
1. leave credit card online
2. pay in-store via Lightspeed
BUT! - as usual nothing in life is truly free - beware you will pay a small cost in terms of efficiency;
Please note - capturing credit card data is no guarantee the card can subsequently be charged because if the card-user is acting with bad faith they could prevent a transaction going through in a variety of ways. However for the average user we have found it makes them take the booking more seriously.