To record a refund you still record a transaction - but with a negative amount.
You still record the method of payment for the refund.
That way BRM keeps a record of the refund - rather than simply looking like no payment occurred (which would be wrong)
The same process applies for corrections.
e.g. you enter 100 instead of 10
add -90 "correction" to correct the mistake.
Here you can see we are entering a negative transaction: (refund)
because we are correcting a previous overpayment.
When this is done there are now 2 transactions and zero outstanding:
- the first payment of $123.00 was an overpayment
- we gave a $79.80 refund
- we now have two transactions and a balance of $0.00