Pickup spacing allows you to define a maximum number of customers (or pickups) allowed over a day. (or other duration)


For example, you could set a limit of 5 customers between 10 and 11 AM on Saturday and Sunday. Customers will then be blocked from placing online bookings within this timeframe once the limit of 5 reservations is reached.


To get started, first enable pickup spacing in Settings > Admin > Features and Customization. You'll then find the pickup spacing lozenge under Settings > Online.


To add a new pickup spacing rule, click the create button to bring up the detail page:



Enter the following parameters to define your pickup spacing rule:

  1. Pickup spacing window. This is a start and end time within a day. Note that start and end time are always on the same day and a pickup spacing window cannot span multiple days.
  2. Maximum number of customers accepted between the start and end time of the pickup spacing window.
  3. The days of the week the pickup spacing window is valid.
  4. The valid date range to restrict the pickup spacing rule to a set time of year/season.



Here is what your customers will see when you're running low on 'slots';


and here is what they will see when you're full (due to pickup spacing)



Don't forget also you can customise any an all your online messages in language customization.


See Also

Language Customization