We sometimes find ourselves in the position of needing to make a quick repair to a bike, as a user the previous day has entered a return note.
Frequently this will be done without servicing the bike, as it doesn't require it, and time doesn't allow.
We need to be able to clear the return note, but don't wish to reset the service points. Is this possible?
Perhaps an option to create a service entry to resolve an issue, but in order to reset the bike to 100 points you have to select an option.
+1 For this
If a customer returns a bike and it needs a repair (i.e. brake pads need replacing, broken spoke, bent derailleur hanger), we want to keep track of what has been done to the bike for future reference, and to spot reoccurring issues that may need extra attention, so it makes sense to add a minor 'Service' to BRM.
Having the service points reset back to 100 makes it appear as if the bike has just had a full service performed and it will increase the time until we perform a full service once at 0 service points