Repeat back any notes to the customer in email comms.
J
Jeremy at Bike Rental Manager
started a topic
about 5 years ago
When customers add notes/additional info in the text box above the checkout area when booking online, these comments should be added the confirmation email the customer receives after booking.
Jeremy at Bike Rental Manager
When customers add notes/additional info in the text box above the checkout area when booking online, these comments should be added the confirmation email the customer receives after booking.
2 people like this idea